HoduCC - contact center software

Gartner’s GetApp Ranks HoduCC #1 Category Leaders in Predictive Dialer

Gartner’s GetApp Ranks HoduCC #1 Category Leaders in Predictive Dialer   HoduSoft, a leading unified communications software maker, today announced that their Call & Contact Center Software, HoduCC has been ranked as the No. 1 Predictive Dialer Software in GetApp’s Category Leader list, published by Gartner Digital Markets Report. HoduCC is an advanced, next-generation call …

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HoduCC Zoho Phonebridge Integration

How Hoducc Zoho Phonebridge Integration Improves Productivity For Contact Centers

How Hoducc Zoho Phonebridge Integration Improves Productivity For Contact Centers   In today’s highly competitive environment, as companies jostle to grab a pie of the customer relationship becomes integral. It is exactly why most companies prefer to use Zoho Phonebridge or similar CRM (Customer Relationship Management) software to store all the information of the customers. …

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logistics industries drive superior customer experiences with omnichannel contact center software

Logistics Industries Drive Superior Customer Experiences with Omnichannel Contact Center Software

Logistics Industries Drive Superior Customer Experiences with Omnichannel Contact Center Software Logistics sit in the middle. On the one side are the end buyers relying on logistics for quick and safe delivery of products. On the other side, there is the client or seller making use of logistic services. Any reduction in the quality of …

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Call Center Software

HoduSoft brings HoduCC for Call Centers during COVID-19 pandemic

HoduSoft brings HoduCC for Call Centers during COVID-19 pandemic   The coronavirus outbreak has shaken the performance and growth rate of all sorts of businesses. Businesses are permitting their employees to work from remote locations to maintain the efficiency and growth rate of the company. They are searching for tools and software that can assist …

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Contact Center Software

Tips on Satisfying Customers with First Call Resolution

Tips on Satisfying Customers with First Contact Resolution For call/contact centers it is important to satisfy calling customers and that too on the first call itself. First Contact Resolution (FCR) is an important IT support metric that includes best practices and strategies for better customer service. It is simply the percentage of incoming calls or …

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Call Center Software Integration

3 Reasons Call Center Software Integration Is a Must for All Industry Segments in 2019

3 Reasons Call Center Software Integration Is a Must for All Industry Segments in 2019 Communications today is not plain voice-based outgoing or incoming calls. It covers the entire gamut ranging from voice calls to video calls, email, voicemail, fax, text and social media posts. If industry segments like travel, healthcare, financial sector, insurance, manufacturing, …

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HoduSoft Clientele Becomes Large with Anchor Insurance Nigeria

HODUSOFT’S CLIENTELE BECOMES LARGER WITH ANCHOR INSURACE – A LEADING INSURANCE COMPANY IN NIGERIA

HODUSOFT’S CLIENTELE BECOMES LARGER WITH ANCHOR INSURANCE – A LEADING INSURANCE COMPANY IN NIGERIA When it comes to meet the robust business communication requirements, the global enterprises or MNCs put trust in us. At HoduSoft, we have set many milestones while serving our esteemed global clientele with premium-quality, readymade VoIP communication software. Recently, the company …

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🧩 Designing Competitive Customer Experience in Insurance | 27 June
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