HoduCC is the leading business analytics software that offers quick access to a high volume of data. It offers flexible scheduling, customization, and filtering of data to have a 360-degree view of your call center performance. It provides a platform to be ahead in the market by comparing with your competitors and identifying areas of improvement.
HoduCC real-time Analytics feature assists in resolving customer issues faster and offering them hassle free services. It measures and fills loopholes of call support operations and assists in delivering the best customer experience and increases productivity of your business.
- Historical reporting with download option
- Real-time reporting