Meet HoduSoft at Customer Contact Week 2023, 19th -22nd June 2023 | Las Vegas
Handling customers’ postpaid and prepaid billing is easier than ever with HoduPBX software. The omnichannel contact software Software has a smart billing system that helps in straightforward management of the billing process.
Besides, this Multi-tenant IP PBX Software provides a dual-channel payment gateway for you and your clients’ convenience. It is integrated with PayPal, Stripe, and CCAvenue payment gateways that offer multiple ways to pay a bill.
BENEFITS OF PREPAID & POSTPAID BILLING
THE BILLING MODULE
- Invoices are sent automatically to the customer.
- Admin can review invoices to rectify any errors.
- Easy to manage multiple Bill Plan configurations.
- Multiple payment cycle configurations for Bill Plans.
- Multiple currency label configurations which can be used in Rating and Invoicing.
- Configurable notifications to update customers.
- Various customizable charges configurations like one time payment and recurring payment.
- Various taxation labels and values configurations.
- Configure multiple rates for local, long distance and international calling destinations.
- Configure charging for DID’s services and calls.
- Included payment gateway enables Tenants to make payment through gateway with automatic invoice generation and recharge confirmation.
- Detailed CDR and multiple reports.
- Customers can request for change in Billing Plan.
THE PREPAID MODULE
- Handle real time billing of the prepaid customers.
- Create alerts and automatically send out Emails to notify about impending expiry or low balance.
- Immediate deduction and balance display on call termination.
- Effortlessly handle thousands of prepaid customers spread across the world through the multi-tenant hosted IP PBX software.
- Various periods configuration like Service Inactivation and Termination with relevant alerts configuration.
THE POSTPAID MODULE
- Carrier-grade billing is suitable for bulk customers with a host of configurable modules to set billing rates for different services.
- Pay as you go model for multi-tenant hosted IP PBX subscribers.
- Various periods configuration like Outgoing Suspension, Service Suspension, Inactivation, and Termination with relevant alerts configuration.
- Management of Cancellation charges if customers cancel the services before a defined period.
- Management of Minimum Credit Balance and late payment c
HoduPBX Software offers APIs to integrate billing with 3rd party applications and accounting for superior customer experience. Call logs, statistics, analytics, and reports are part of the billing section.