Prepaid and Postpaid Billing

Handling customers’ postpaid and prepaid billing is easier than ever with HoduPBX software. The omnichannel contact software solution has a smart billing system that helps in straightforward management of the billing process.

Besides, this multi-tenant IP PBX solution provides a dual-channel payment gateway for you and your clients’ convenience. It is integrated with PayPal, Stripe, and CCAvenue payment gateways that offer multiple ways to pay a bill.

The Billing Module
  • Invoices are sent automatically to the customer.
  • Admin can review invoices to rectify any errors.
  • Easy to manage multiple Bill Plan configurations.
  • Multiple payment cycle configurations for Bill Plans.
  • Multiple currency label configurations which can be used in Rating and Invoicing.
  • Configurable notifications to update customers.
  • Various customizable charges configurations like one time payment and recurring payment.
  • Various taxation labels and values configurations.
  • Configure multiple rates for local, long distance and international calling destinations.
  • Configure charging for DID’s services and calls.
  • Included payment gateway enables Tenants to make payment through gateway with automatic invoice generation and recharge confirmation.
  • Detailed CDR and multiple reports.
  • Customers can request for change in Billing Plan.
The Prepaid Module
  • Handle real time billing of the prepaid customers.
  • Create alerts and automatically send out Emails to notify about impending expiry or low balance.
  • Immediate deduction and balance display on call termination.
  • Effortlessly handle thousands of prepaid customers spread across the world through the multi-tenant hosted IP PBX software.
  • Various periods configuration like Service Inactivation and Termination with relevant alerts configuration.
The Postpaid Module
  • Carrier grade billing suitable for bulk customers with a host of configurable modules to set billing rates for different services.
  • Pay as you go model for multi-tenant hosted IP PBX subscribers.
  • Various periods configuration like Outgoing Suspension, Service Suspension, Inactivation and Termination with relevant alerts configuration.
  • Management of Cancellation charges if customers cancel the services before a defined period.
  • Management of Minimum Credit Balance and late payment charges.

HoduPBX solution offers API’s to integrate billing with 3rd party applications and accounting for superior customer experience. Call logs, statistics, analytics and reports are part of the billing section.

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