Connect with potential customers as efficiently than ever!
HoduCC – Call & Contact Center Software is the expert solution to empower customer services or boost agent’s productivity. The software now offers an exclusive integration of Zoho CRM for improved connectivity with potential customers.
HoduCC Call Center Software enables handling a large volume of calls, making it a hassle-free process, be it outbound or inbound calls. Outbound calls can easily be managed through Click-to-Call from Zoho CRM to HoduPBX extension and to end customers. Similarly, when an incoming call strikes, the call pops up in the Zoho CRM user’s screen and answers the call through the HoduCC agent portal. Have a look at the distinct features of Zoho CRM integration with HoduCC.
Single click dialing functionality saves time to connect with the customers.
Get notification pop-ups while incoming calls transpire.
If you have logged follow up call details, the system will remind you about the upcoming calls.
Analytics and Reports
Access the reports and analytics to improvise customer services.
Automatically log calls and record the essential details.