Single-Tenant & Multi-Tenant

HoduCC comes in Single-Tenant and Multi-Tenant versions.
Single-Tenant version is used by the end customer for their own usage. The customers can be Banks, Insuranance, Call Centers, BPO’s, Healthcare, Manufacturing or any company who wants to streamline the customer engagement and increase customer satisfaction.
Multi-Tenant version is used by Internet Telephony Service Providers (ITSP’s), Internet Service Providers (ISP’s), Telecoms and VoIP providers for offering hosted call center or contact center as a service. They host the software on their server and provide it as a service to the end customers who are called “Tenants”. They can host multiple tenants on a single server with unique login credentials and data security.

Multi-Tenant version is used by Internet Telephony Service Providers (ITSP’s), Internet Service Providers (ISP’s), Telecoms and VoIP providers for offering hosted call center or contact center as a service. They host the software on their server and provide it as a service to the end customers who are called “Tenants”. They can host multiple tenants on a single server with unique login credentials and data security.

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