Enterprise IP PBX Solution
One IP PBX. Every Device. Any Scale.
Simplify business communication with secure IP PBX software that supports cloud, on-premises and hybrid deployments. Manage calls, connect distributed teams and deliver reliable enterprise telephony from a single platform.
Talk to an IP PBX expert
A walkthrough with a telephony specialist, mapped to your extensions, deployment model and current phone system.
Powering reliable voice communication for 350+ businesses
Awards and recognition
Capterra Shortlist 2026 
Software Advice Front Runners 2026 
GetApp Category Leaders 2025 
Software Suggest 
Globee Awards 2023 Gold Winner – Information Technology 
Unified Communications Product of the Year 2023 
Internet Telephony Excellence Award 2023 
NXTGEN BPO Confex and Awards 2023 
CIO Insider – Top 10 UC Providers 2023 
Digital.com Best Telemarketing Software 
Indian Achievers Award 2021 
Customer Contact Center Technology Award 2021 
UBS Forums How it works
What Is IP PBX Software, And How Does It Work?
An IP PBX is a business phone system that routes calls over the internet instead of traditional telephone lines, using Voice over IP to connect every extension, site and device on one platform.
Your IP phones, softphones and browsers register to the platform over your existing network. From there it handles call routing, IVR menus, voicemail, conferencing and centralized administration, whether you run it as a hosted service, inside your own data center or across both. Adding a site or a hundred seats becomes a configuration change rather than a hardware project.
Key highlights
- Deploys on cloud, on-premises or hybrid infrastructure
- Supports single-tenant and multi-tenant environments
- Advanced call handling with IVR, auto attendants, forwarding and routing
- Prepaid and postpaid billing built into the platform
- Real-time analytics for call activity, system health and trends
- Scales to 50,000 extensions across one site or dozens
| Tenant | Extensions | Deployment | Billing |
|---|---|---|---|
| Northline Logistics | 1,240 | On-premises | Postpaid |
| Meridian Health | 860 | Hybrid | Postpaid |
| Acacia Telecom | 12,405 | Cloud | Prepaid |
| Brightside BPO | 3,120 | Cloud | Prepaid |
One administrator manages every tenant from here. Each tenant sees only its own users, numbers and reporting.
Why HoduPBX
Why Businesses And Service Providers Choose HoduPBX
HoduPBX combines robust VoIP telephony with advanced call management in one platform, giving ITSPs, contact centers and growing businesses enterprise-grade calling without enterprise-grade complexity or cost.
- One number, anywhereCalls follow the person across desk phone, the HoduPhone app or the browser, so nobody has to be reached on three different numbers.
- See who is actually freeLive presence status ends the availability check before every call.
- Calls hold up when the network does notAutomatic failover keeps remote connections up when a link degrades.
- Secure by defaultEncrypted calling protects conversations even on home or public networks.
- Video and chat alongside voiceNo separate tool is needed for a quick face to face or a written follow-up.
- Admins stay in controlManage extensions, routing and reporting from a single dashboard, regardless of where the team sits.
Live presence means colleagues can see who is free before they call, wherever each person is working that day.
Inside HoduPBX
Four Screens Run The Whole Phone System
Extensions, call routing, billing and reporting live in one administration portal, so nothing gets rebuilt in a spreadsheet or a second product.
One portal, one platform
Tenants, routing, billing and reporting share the same administration portal. There is no second product to buy, learn or reconcile against.
Walk through it with usOne portal, however many tenants sit behind it
Create a tenant, assign extensions, provision the phones and set the routing rules. Multi-tenant deployments isolate each customer's users, numbers and reporting while a single administrator manages the platform from one place.
- Single and multi-tenant for one business, or for many customers on shared infrastructure.
- Auto provisioning configures supported IP phones remotely across every location.
- Role-based access means administrators, tenants and users see only what they should.
- Up to 50,000 extensions, so seats scale without re-architecting the deployment.
Each tenant carries its own extensions, numbers, routing rules and billing model.
Callers reach the right person without being transferred three times
Build multi-level IVR menus and route callers to the right department, extension or queue based on business rules. Auto attendants, business hours, voicemail routing and failover rules make sure every call reaches a destination.
- Multi-level IVR with nested menus and rules for department, language or priority.
- Call forwarding with customizable rules, business hours and holiday handling.
- Auto attendant gives every caller a professional greeting, day or night.
- Automatic failover keeps calls connecting if a route or network link drops.
Menus are built per tenant, so every customer on a multi-tenant platform gets its own call flow.
Billing that belongs to the phone system, not a separate product
Manage prepaid and postpaid billing, monitor usage, generate invoices and automate customer billing from a centralized platform. For ITSPs and multi-tenant operators, that removes an entire second system from the stack.
- Prepaid and postpaid models run side by side across different tenants.
- Least cost routing sends each call over the most economical available carrier.
- Multi-currency billing in the currency each customer actually pays in.
- Automated invoicing rates and invoices usage without manual reconciliation.
| Carrier route | Destination | Rate | Share of traffic |
|---|---|---|---|
| Route A, primary | US and Canada | Lowest | |
| Route C | United Kingdom | Lowest | |
| Route B, failover | US and Canada | Standard | |
| Route E | APAC | Lowest |
See what the phone system is doing while it is still doing it
Monitor live call activity, user performance, system health and communication trends with real-time dashboards and detailed reporting, with full voice logging behind it for review and compliance.
- Live call monitoring for active calls, queues and endpoint status as they happen.
- Detailed reporting on call volumes, durations, answer rates and user activity.
- System health covering trunk status, registration failures and capacity headroom.
- Voice logging with full call recording and searchable transcripts via the add-on.
| Queue | Waiting | Longest wait | Agents available |
|---|---|---|---|
| Sales | 4 | 0:31 | 12 of 18 |
| Support, tier 1 | 11 | 1:48 | 3 of 22 |
| Support, tier 2 | 2 | 0:16 | 7 of 9 |
| Billing | 0 | None waiting | 5 of 6 |
Core capabilities
Core IP PBX Features For Smarter Communication
Everything below is part of the HoduPBX platform. Nothing here is a separate login, a separate vendor or a separate reporting stack.
Cloud & Hosted PBX
Deploy HoduPBX on your own infrastructure or offer hosted PBX services, with single-tenant and multi-tenant options that scale with your business.
Prepaid & Postpaid Billing
Manage prepaid and postpaid billing, monitor usage, generate invoices and automate customer billing from a centralized platform.
Auto Provisioning
Provision supported IP phones and endpoints automatically to cut deployment time, simplify configuration and speed up onboarding across locations.
Multi-Level IVR & Call Routing
Create intelligent IVR menus and route callers to the right department, extension or queue based on business rules for faster call resolution.
Real-Time Analytics & Reports
Monitor live call activity, user performance, system health and communication trends with real-time dashboards and detailed reporting.
Call Forwarding & Auto Attendant
Make sure every call reaches the right destination with customizable forwarding rules, auto attendants, business hours, voicemail routing and failover.
Reseller Module
Launch and manage your own branded hosted PBX services with reseller management, multi-tenant capabilities and built-in billing.
Security & Compliance
Built on ISO 27001:2022 and ISO 9001:2015 frameworks, with encrypted voice traffic, role-based access and STIR/SHAKEN-aligned call authentication.
Audio & Video Calling
Run audio and video on the same extension.
Voicemail
Calls automatically route to voicemail after hours or when no one answers, with greetings set per extension, department, or tenant.
Cloud Faxing
Send a fax from an Email, the HoduPhone mobile app, or the web portal, whichever fits how someone's already working.
Migration
Legacy PBX Will Not Support Tomorrow's Business. IP PBX Will
Copper lines and legacy PBX hardware are being phased out across major markets. Moving to HoduPBX does not mean starting over, and it does not mean replacing everything on day one.
Reuse your existing IP phones and numbers
There is no forced hardware replacement. Supported IP phones register to HoduPBX over your existing network using SIP, and auto provisioning configures them remotely instead of desk by desk.
Phased, not a hard switch
Move departments or sites across in stages while internal teams stay reachable throughout. Extensions, routing and voicemail keep working on both sides during the transition.
Keep your carrier relationships
Bring your own SIP trunk rather than being locked into a single provider, and use least cost routing to pick the most economical route on every call.
Cloud, on-premises or hybrid
Run it as a hosted service, inside your own data center where residency or security policy requires it, or split the two. Single-tenant for one business, multi-tenant for providers managing many.
What carries over
Behind the cutover: 100+ partners across 6 continents and offices in India, the United States and Canada, with 24/7 technical and onboarding support through go-live and after it.
Add-on modules
Extend HoduPBX With Powerful Add-on Modules
Add what your operation actually needs, when it needs it. Each module plugs into the same platform, the same administration portal and the same reporting.
Connectivity
SIP Trunking
Connect your preferred SIP trunk provider to simplify carrier management, reduce communication costs and scale voice services without extra hardware.
Messaging
SMS & MMS
Send transactional messages, alerts, appointment reminders and promotional campaigns directly from HoduPBX through integrated SMS and MMS services.
Endpoints
Webphone
Make and receive business calls directly from your browser using WebRTC, with no desk phones or additional software required.
Queues
Queue Pro
Improve customer experience with live queue monitoring, intelligent routing, wait time visibility and sticky agent functionality.
Records
Voice Transcription
Convert voice conversations into searchable transcripts automatically for easier documentation, compliance workflows and conversation review.
Cost
Least Cost Routing (LCR)
Route calls through the most cost-effective available carrier to reduce calling costs and optimize your telecom spend.
Integrations
Connect Calls, Carriers And Customer Context
Connect HoduPBX with the systems your teams already use across customer management, telephony, endpoints, identity and business operations. Third-party integration and customization cover the rest.
CRM and business apps
Where your customer data lives.
SIP trunk providers
Bring your own carrier, or several.
IP phones and endpoints
Auto-provisioned over your network.
Single Sign-On
SAML 2.0 and OIDC.
Payment Integrations
Payment gateways integrated with HoduPBX
APIs and automation
Programmatic access for provider and enterprise IT teams.
Need a custom integration? That is a normal request in an enterprise engagement.
Security and compliance
Built On Controls Your Security Team Will Ask About
HoduPBX protects voice traffic and administrative access with configurable controls, on whichever infrastructure you choose to run it.
These controls support your security and compliance program. How they are configured, and whether a deployment meets a given obligation, remains the operator’s decision.
Talk To Our Security TeamCustomer proof
Hear From Hodusoft Customers
Three of the 350+ organizations running business communications on HoduSoft platforms.
We've worked with HoduSoft since 2017 and it has been an incredible journey. The support team always prioritizes our needs.
We are very satisfied with the cost-efficient application and the solutions we were able to develop on it.
Two years in, it has been a fruitful relationship. The products and the innovative solutions have been excellent.
Implementation
Move To HoduPBX Without Rebuilding Your Phone System
Migration is planned around your extensions, numbering, carriers and integrations, with your existing sites, teams and reporting mapped before anything goes live.
Assess
Extensions, sites, numbering, carriers and the systems to connect.
Configure
Tenants, IVR menus, routing rules, billing model and reporting to match your operation.
Integrate
CRM, SIP trunks, SSO and custom systems.
Test
Provisioning, call quality, failover and capacity validated with your team.
Deploy
Cloud, on-premises or hybrid go-live, by site or by department.
Optimize
Analytics, voice logging and reporting used to tune routing and cost.
Evaluation
The Questions Buyers Ask Us
IP PBX (Internet Protocol Private Branch Exchange) software is a business phone system that uses Voice over IP (VoIP) technology to route calls over the internet instead of traditional telephone lines. It provides features such as call routing, IVR, voicemail, conferencing and centralized call management, while supporting cloud, on-premises or hybrid deployments.
A traditional PBX relies on dedicated telephone hardware and PSTN connections, whereas an IP PBX uses internet-based communication for greater flexibility, easier scalability and lower operating costs. IP PBX systems also support remote work, multi-location deployments and integration with business applications.
IP phones connect to HoduPBX over your existing network using SIP registration, so no additional wiring is required. HoduPBX also supports auto provisioning for major IP phone brands, which means multi-location rollouts can be configured remotely instead of set up phone by phone.
Yes. HoduPBX supports bring your own SIP trunking, so you can connect your preferred carrier rather than being locked into one provider.
Yes. SSO is supported via SAML 2.0 and OIDC with providers including Google & Microsoft
HoduPBX supports cloud, on-premises and hybrid deployment models, allowing organizations to choose the infrastructure that best fits their operational and security requirements.
Yes. HoduPBX supports both single-tenant and multi-tenant architectures, making it suitable for enterprises, managed service providers (MSPs) and Internet Telephony Service Providers (ITSPs) that manage multiple customers from a centralized platform.
HoduPBX includes built-in prepaid and postpaid billing management, so ITSPs and multi-tenant operators can track usage, generate invoices and manage customer payments from a single dashboard without a separate billing system.
Yes, HoduPBX supports multi-party audio conferneceing.
Yes. HoduPBX supports STIR/SHAKEN call authentication to help combat caller ID spoofing and meet regulatory requirements.
HoduPBX integrates with leading CRM platforms, SIP trunk providers and other business applications to help streamline workflows, improve customer interactions and centralize communication management.
Businesses often upgrade to IP PBX software to improve scalability, support remote and hybrid work, simplify administration, reduce maintenance costs and access advanced communication features such as intelligent call routing, analytics, browser-based calling and integrations.
Yes. The multi-tenant, customizable architecture lets ITSPs and service providers host PBX services for multiple clients under their own brand from a single platform, with prepaid and postpaid billing built in to manage recurring revenue.
Talk To Us About Your PBX Needs
Simplify business communication with secure IP PBX software that supports cloud, on-premises and hybrid deployments. Manage calls, connect distributed teams and deliver reliable enterprise telephony from a single platform.