The Importance of Social Media Integration in Ecommerce Contact Centers

The Importance of Social Media Integration in Ecommerce Contact Centers

The Importance of Social Media Integration in Ecommerce Contact Centers Before we start with the blog, let’s do a quick experiment. If you are already logged into your social media account, click on the search bar, and type the name of one or multiple e-commerce companies you can think of. How many can you find? …

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