Why Multi-Level IVR Is a Game-Changer for Hosted PBX Services

Why Multi-Level IVR Is a Game-Changer for Hosted PBX Services?

Why Multi-Level IVR Is a Game-Changer for Hosted PBX Services? The 1960s heralded a significant transformation the way callers got to connect with organizations! That was the decade during which Bell System, a former American telephone company, developed the basic form of Interactive Voice Response (IVR) technology. The following decade, the technology, which was based …

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