CX Stats That’ll Change the Way You Look At Customer Service

15 CX Stats That’ll Change the Way You Look At Customer Service

15 CX Stats That’ll Change the Way You Look At Customer Service In the next few years, an organization’s Customer Experience (CX) will play a greater role in its success than its products or prices. To paraphrase author and keynote speaker Micah Solomon, CX is not a cost center, it’s a revenue generator. That’s why …

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