5 Reasons Why Customer Engagement Can’t Exist Without Analytics? Businesses cannot survive without analytics. How YouTube is able to give you the recommendations for the videos?  How Google understands the user’s intentions behind searching for a particular key phrase?  How Airbnb became successful in such a short span? For any business, it is imperative to …

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[vc_row][vc_column][vc_column_text] 7 Steps to set up a successful customer service department Ever wondered why some companies are more successful than others? Even when they charge a premium, customers flock to their website in hordes. The answer is simple – Customer Service. In most cases, customer service is what differentiates them from the crowd.   “A …

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