Exhibiting
Africa Tech Festival 2026
17–19 Nov 2026
CTICC, Cape Town
Booth F50
EasyFive Reasons Why E-commerce Players Need Social Media Contact Center Software Branding has long been used by businesses to drive emotional connection and brand recall in customers. However today, it has moved from invoking an emotion to reputation building. Customers interact with organizations both online and offline—they read reviews, vouch for experiences and join the […]
Best PBX Phone System For Small Business In today’s digitized world, an advanced business communication system is vital. A dedicated IP PBX Phone System lends reliability and consistency to communication for Small businesses. According to SoftwareAdvice, most people in the industry expect the US landline telephone network will cease to exist by 2027. Internet-based voice […]
Call Center and Contact Center Software Difference Complete Guide Customer service is an integral part of the business. In the time of online retail and social media, most businesses realize the hidden value in customer service and its positive correlation to business success. Over 50% of customers across all age groups prefer phone communication to […]
How Work from Home Contact Center Software Can Solve Remote Work Challenges? The Covid-19 has altered our work life in many ways. Most of us are still working in the pandemic-ushered work from home mode. What has not changed, however, is reaching for our phones to call customer service contact center agents, for a myriad […]
HoduCC makes it to Gartner’s Category Leaders & FrontRunners List There is nothing more rewarding than knowing that you are truly serving your customers well. HoduCC – the Call Center Software and Contact Center Software has been named as Category Leader and FrontRunner for call recording software in the latest list published by Gartner Digital […]
6 Features to Look in Multi-Tenant IP PBX Software Before You Buy In simple terms PBX (Private Branch Exchange) is a telephone system that is used within a company to connect users through voice on local lines. It has long been used in organizations of all size to enable specialized switching among users, who just […]
The Advantages of Having a Call Center Software for Financial Services For a bank, the customer call center plays a key role in the success of their business. For customers, fast, efficient service is not a comfort – it is a need. As more and more customers shift to digital banking solutions, the interaction between […]
Benefits of Contact Center Software for Healthcare Industry The COVID-19 pandemic has affected every aspect of our life. Healthcare was among the first to bear the brunt, with the sudden spike in call volumes. The demand for contact center software shot up considerably. According to Gartner, over 40% of customer service and support leaders experienced increased […]
Key features of A Contact Center With Work From Home Agents HoduCC-Contact Center Software is one of the best solutions that facilitate smooth business communication while improving productivity and providing better ROI. It is a comprehensive and secure software system that assures uninterrupted, flawless, and cost-effective business communication throughout the world. This on-premise software system […]
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