Exhibiting
Africa Tech Festival 2026
17–19 Nov 2026
CTICC, Cape Town
Booth F50
HoduCC wins 2021 CUSTOMER Contact Center Technology Award by TMC, USA We are still a few months away before we can bid adieu to 2021, but it seems the HoduSoft team has much to thank its customers and partners for. HoduCC, our Omnichannel Contact Center Software has been recognized with the 2021 CUSTOMER Contact Center […]
The ultimate guide to the omnichannel contact center software Modern consumers are technologically inclined and driven by efficiency. In response, they expect seamless interaction across channels. Customer care executives should be able to give them the service they anticipate. The use of omnichannel contact center software makes it simple to keep up with the expectations […]
Everything You Need To Know About An Outbound Call Center Many of you may still remember at least one instance of the persuasive call from an agent who would influence your buying decision sitting miles across. I still remember the day, when a call center agent nudged me into enrolling in an executive learning program. […]
Why should you move from Legacy PBX to Modern Contact Center Software? The one point every business harping upon over the last two years unanimously is customer experience. Any customer service leader will tell you that customer experience has always been a second fiddle— the lowest rung in the rank of elites among sales, marketing, […]
HoduSoft named ‘Emerging Company’ by Indian Achievers’ Forum HoduSoft, an India-based growing enterprise communication and information technology company, bagged the Indian Achievers’ Award for 2021 as the ‘Emerging Company’ for its outstanding achievement and contribution in nation building. “As an Indian and a Co-Founder of an India-grown company, it gives us immense satisfaction to be […]
Top 10 Tips to Improve the Productivity of Your Call Center Agents Often you may feel running machines is an easier task than managing a call center customer service agent team. Many organizations face the issue of low call center productivity even after spending millions on boosting CX and call center Agents’ productivity. According to […]
HoduCC named Best Telemarketing Software by Digital.com Little did we know six years back, when HoduSoft started its journey that we will become part of the growth stories of the most enterprising companies in the world. The latest recognition comes from Digital.com. HoduSoft’s HoduCC omnichannel contact center software has been named the best telemarketing software […]
6 Amazing Benefits of Auto Dialer Software for Outbound Call Centers In today’s highly competitive business landscape, effective communication is the key to success. Since customers these days expect proactive customer service support, outbound call centers are increasingly using auto dialer software as a transformative solution. Its unparalleled efficiency and streamlined operations have revolutionized the […]
How important are auto dialers for call center software The pace of technological change in the last few years has been astounding. We have come a long way from the ‘no internet’ and ‘intermittent internet’ connection era. For businesses to generate sales leads, the erstwhile channels of in-person meets or phone calls have become a […]
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