Exhibiting
Africa Tech Festival 2026
17–19 Nov 2026
CTICC, Cape Town
Booth F50
Top Reasons Cloud-based Is Better Than On-Premise For Contact Centers Contact centers are becoming increasingly important to modern business, and they are the central hub in a company to assist with customer retention and building brand loyalty. Many businesses are moving to cloud based contact center software to maximize the flexibility, scalability, and cost benefits. […]
A study published by HotelTechReport found that four in five hoteliers believe technology will be a primary driver of business success over the next five years. At the center of that technology stack sits one critical system: the hotel telephone system. From a boutique motel phone system serving 20 rooms to a full-scale hospitality PBX […]
Omnichannel Contact Center: A Beginner’s Guide to Scale Up Providing the best customer service is one of the most important pillars of any businesses’ success. Earlier, call centers had limited resources making it difficult for tech support to handle every query. Today the concept of the omnichannel contact center has transformed the scenario. It enables […]
Top 5 Customer Experience Trends to Consider (2025) In recent years, businesses have realized the impact that customer experience has on the growth of their businesses. To make sure that their companies stick out in the market, they do everything to ensure that their customer experience is optimal. A recent survey by PwC found that […]
Benefits of Auto Dialer software You Should Know in 2025 The global auto dialer software market is expected to reach $6.6 million by 2026. Auto dialer software market growth is driven by the significant rise in the number of call centers combined with improvements in business productivity standards. Additionally, automation across various industries and […]
Should ITSPs invest in Multi-Tenant IP PBX? The changing landscape of business communications accelerated technological innovations in the telecom space. The last two decades witnessed a rather fast adoption of internet phones (IP phones) and a switch to a multi-tenant IP PBX across industries. VoIP (Voice over IP) which uses IP to connect Private Branch […]
HoduSoft in top 10 auto dialer software by Gartner’s GetApp Nothing comes close to the joy of knowing you’re providing excellent service to your clients. And here we are! As we ring the year 2022, our customers have bestowed upon us the gift– HoduSoft bagged the 7th spot in the Gartner’s GetApp 2022 Category Leader’s […]
How to Choose Best Call Center Software for Small Business in 2025 Businesses big or small still rely on call centers to manage customer queries. However, a full-fledged call center system is a distant dream for many small businesses given its costs (equipment, office space, infrastructure, IT support, and maintenance). Not anymore, the technological […]
Best IP PBX Call Management Software for Small Business Keeping pace with the ever-evolving needs of your small business in a cost-effective manner is no easy feat. By choosing the right IP PBX call management system you can reach out to stakeholders and customers, at the right time and in the right way. However, traditional […]
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