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July 27, 2020 Logistics Industries Drive Superior Customer Experiences with Omnichannel Contact Center SoftwareLogistics Industries Drive Superior Customer Experiences with Omnichannel Contact Center Software Logistics sit in the middle. On the one...
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July 20, 2020 Why Your Outbound Call Center Will Find Intelligent Auto Dialer Software Invaluable for CampaignsWhy Your Outbound Call Center Will Find Intelligent Auto Dialer Software Invaluable for Campaigns Output with excellent results...
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June 15, 2020 How Omni Channel Experience Can Enhance Customer Engagement?How Omni Channel Experience Can Enhance Customer Engagement? Are you looking for ways to improve customer service and...
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April 25, 2020 The Differences Between a Call Centre and Contact CentreThe Difference between a Call Center and Contact Center Are you looking for the best framework to...
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April 23, 2020 HoduSoft brings HoduCC for Call Centers during COVID-19 pandemicHoduSoft brings HoduCC for Call Centers during COVID-19 pandemic The coronavirus outbreak has shaken the performance and...
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March 17, 2020 Tips on Satisfying Customers with First Call ResolutionTips on Satisfying Customers with First Contact Resolution For call/contact centers it is important to satisfy calling customers...
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October 29, 2018 Integration of Social Media (Facebook, Twitter) Channel in Contact Center Software Enhances All Round PerformanceIntegration of Social Media (Facebook, Twitter) Channel in Contact Center Software Enhances All Round Performance Contact center software...
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June 8, 2018 Omnichannel Contact Center Software for E-commerce IndustriesOmnichannel Contact Center Software for E-commerce Industries Ecommerce does need to have a contact center solution in place...
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April 30, 2018 How Omnichannel Contact Center Software Helps to Grow Business on Monthly Subscription BasisHow Omnichannel Contact Center Software Helps to Grow Business on Monthly Subscription Basis Contact centers find that callers...
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March 19, 2018 Omnichannel Contact Center Software Transforms E-commerce IndustryOmnichannel Contact Center Software Transforms E-commerce Industry Competition is fierce in online ecommerce spaces. Customer experience is vital...
