Hosted IP PBX Software
Hosted IP PBX Software That Keeps Your Business Connected
Host business phone systems for every customer, site, or business unit on one HoduPBX platform that runs on your cloud, in a data center of your choice, or on-premises. Users connect from any office or device, administration stays in one portal, and every tenant stays isolated.
- Multi-site enterprises
- BPOs & contact centers
- ITSPs & VoIP providers
- MSPs, ISPs & telecoms
Get a Hosted PBX Demo
Tell us what you run today and where you'd like HoduPBX to run. We'll show you how it fits.
Trusted by organizations on six continents
Awards and recognition
Capterra Shortlist 2026 
Software Advice Front Runners 2026 
GetApp Category Leaders 2025 
Software Suggest 
Globee Awards 2023 Gold Winner – Information Technology 
Unified Communications Product of the Year 2023 
Internet Telephony Excellence Award 2023 
NXTGEN BPO Confex and Awards 2023 
CIO Insider – Top 10 UC Providers 2023 
Digital.com Best Telemarketing Software 
Indian Achievers Award 2021 
Customer Contact Center Technology Award 2021 
UBS Forums The HoduPBX advantage
Your business phone system. Hosted. Managed. Ready to grow.
A business phone system should make communication easier to run, not hand your IT team another infrastructure project. HoduPBX brings calling, call management, and administration together on one multi-tenant IP PBX platform that runs on your cloud, in a data center of your choice, or on-premises, so you can host phone systems for every customer, site, or business unit.
- Host on your infrastructure. Deliver hosted business phone systems from your own cloud account, a data center of your choice, or on-premises. The same software runs in each case.
- BYOP: Bring Your Own Provider. Bring your own SIP trunks and supported IP phones instead of moving to a new carrier and device ecosystem.
- Auto provisioning. Yealink phones are zero-touch out of the box, and Grandstream, Fanvil, Snom, and most other models provision from phone templates through auto provisioning, so a new office is a template assignment, not a site visit.
- Self-service administration. Role-based admins add users and edit IVR menus, extensions, call forwarding, and routing rules without opening a ticket.
- Billing built in. Rate plans, bill plans, and prepaid or postpaid billing per tenant, so there is no separate rating system to run.
Platform capability
A hosted IP PBX platform sized for large extension counts
Whether you are consolidating dozens of sites or hosting a long tail of customers, the platform grows by configuration. Add tenants, extensions, and sites on the same deployment, up to 50,000 extensions, without re-architecting anything.
Strict tenant isolation
Separate at the data layer: users, numbers, routing, recordings, reports, and billing stay with the tenant that owns them.
Rate plans and bill plans
A rate plan prices each destination. A bill plan bundles rate plans with extension charges and is assigned to a tenant.
Four roles, four scopes
Admin, reseller, tenant admin, and user each see only their own scope, and every admin change is logged.
Auto provisioning at scale
Phone templates by model and location, zero-touch on Yealink, and bulk rollout or replacement in one step, so a 2,000-desk rollout needs no desk-by-desk setup.
Open APIs
REST APIs, webhooks, and CDR export connect HoduPBX to the systems you already run, with custom reports through Power BI.
Your brand on every screen
Portals and apps carry your brand, so tenants see your name on everything they touch.
How hosted works
You host the platform. Every tenant gets a phone system it never has to run.
With HoduPBX, you are the host. Run it on your cloud, in a data center of your choice, or on-premises, and deliver a hosted IP PBX to every customer, site, or business unit as an isolated tenant. Phones and apps register over the internet, while the dial plan, numbers, carriers, and billing stay under your control.
- You choose where it runs Run HoduPBX on your own cloud account, in a data center of your choice, or on-premises where residency or security requires. The same software runs in each case.
- Your tenants run nothing Each customer, site, or business unit gets extensions, IVR, queues, recording, and reports without servers or PBX hardware of its own.
- Your carriers stay on contract Bring your own SIP trunks, run several at once, and let least cost routing send each call on the cheapest route that is up, with the next route taking over if it fails.
- Every tenant and reseller has its own scope Tenants stay isolated at the data layer. Resellers sell and bill their own tenants under their brand, with no view of other resellers.
- Phones register from anywhere Desk phones, the HoduConnect mobile app, the desktop app, and the webphone register to your HoduPBX over the internet, in any office or at home.
- Go live office by office Move office by office or customer by customer, at your own pace. There is no single cutover day.
Infrastructure
Hosted infrastructure built to carry every site and every tenant
When many sites and many customers share one hosted platform, isolation, carrier control, provisioning, and resilience come first. HoduPBX is engineered around all four.
Separation at every layer
Extensions, dial plans, recordings, call records, and admin rights are partitioned by tenant. A change made for one business unit or customer never reaches another.
BYOP: Bring Your Own Provider
Bring the SIP trunks you already contract and the IP phones you already own. Assign carriers per tenant or share a pool, and let least cost routing pick the best route for every call.
Your cloud, a data center, or on-premises
Run HoduPBX on your own cloud account, in a data center of your choice, or on-premises where residency or security requires. The same software runs in each case.
Phones that configure themselves
With auto provisioning, phones pull their settings from templates by model and location, zero-touch out of the box on Yealink. A new office is a template assignment, not a site visit.
Failover inside the call path
Every call takes the cheapest route that is up, and the next route takes over if it fails. Queues and IVR fail over to the destinations you set.
What every hosted tenant gets
Behind every rollout: a 100+ partner network worldwide and 24/7 technical support and escalation, through migration and well after it.
Hosted administration
Four screens run every tenant on your hosted IP PBX
Tenant setup, routing, billing, and reporting share one administration portal. Each tenant sees its own setup, routing, billing, and reports, and platform-level views are available to the roles you configure, without raising a ticket.
Self-service, by design
Role-based administrators add users, edit IVR menus, extensions, call forwarding, and routing rules themselves. You run the platform; each tenant runs its own phone system.
Walk through it with usCentralized administration, delegated by role
Create a tenant for each business unit, site group, or customer, allocate extensions and DIDs, and appoint a tenant administrator who manages users, voicemail, and routing at their own access level. Platform-level control stays with the administrator roles you configure; each tenant administrator sees only their own users, numbers, and reports.
- Role-based access — platform admins, tenant admins, and users see only what they should.
- Delegated administration — tenant admins manage their own users, IVR, and routing without a ticket.
- Your brand on the portal — hosted IP PBX providers add their logo and brand assets for tenants.
- Auto provisioning — phones pull extension settings remotely, with no device-by-device setup.
Multi-level IVR and routing, per tenant
Each tenant builds its own IVR menus, ring groups, queues, and time-based routing rules in its own time zone, so incoming calls reach the right people and departments. Changes apply to that tenant alone; one site’s holiday schedule never reroutes another’s calls.
- Multi-level IVR — nested menus by department, language, or priority.
- Time conditions — business hours and holidays set per tenant and time zone.
- Queues and ring groups — each tenant routes to its own teams and sites.
- Automatic failover — calls keep connecting if a route or link drops.
Hosted IP PBX with integrated billing
Manage usage, call charges, balances, and invoices for every tenant without a separate billing system. Choose prepaid or postpaid per tenant, assign rate plans and bill plans, and let tenants settle invoices through the PayPal, Stripe, or CCAvenue payment gateway from their own portal.
- Prepaid and postpaid — run both models side by side across tenants.
- Least cost routing — every call leaves on the best available route.
- Multi-currency — bill each tenant in the currency it pays in.
- Balance alerts and payments — low-balance warnings and balance top-ups.
| Tenant | Model | Currency | Cycle usage |
|---|---|---|---|
| Northwind BPO | Postpaid | USD | |
| Veda Insurance | Postpaid | GBP | |
| Crestline Logistics | Postpaid | CAD | |
| Harbor Dental Group | Prepaid | USD |
Real-time visibility for every tenant
Watch real-time registrations, live calls, trunk health, and capacity headroom, scoped to each tenant, and open any one of them the moment a question comes in. Real-time analytics and full call records sit behind every view.
- Live registrations and calls — active registrations, calls, and queues by tenant as they happen.
- Per-tenant reporting — volumes, durations, and answer rates for each site or customer.
- Platform health — trunk status, registrations, and capacity headroom.
- Voice transcription — searchable transcripts, scoped to each tenant.
| Tenant | Live calls | Answer rate | Status |
|---|---|---|---|
| Veda Insurance | 318 | 97.1% | Normal |
| Northwind BPO | 264 | 95.8% | Normal |
| Crestline Logistics | 141 | 93.2% | Queue building |
| Harbor Dental Group | 37 | 98.4% | Normal |
Core capability
Hosted PBX features that keep work moving
Give employees more ways to connect while keeping the communication infrastructure behind them manageable, on one HoduPBX platform and one administration portal.
Centralized Administration
Administrators manage users, extensions, voicemail, and call routing at their own access level, with platform-level control reserved for the roles you configure.
Auto Provisioning
Assign phone templates by model and location, roll out or replace phones in bulk, and go zero-touch out of the box on Yealink, across every office and site.
Prepaid & Postpaid Billing
Manage usage, call charges, balances, and invoices through integrated billing. Run prepaid and postpaid models with payment gateway connectivity.
Call Recording
Record every call with 100% voice logging, with retention and access set per tenant for quality review, training, and compliance.
Multi-Level IVR & Call Routing
Configure multi-level IVR menus, queues, ring groups, and time-based routing rules to direct incoming calls to the right people and departments.
Real-Time Analytics & Reports
Monitor live calls, queues, trunks, and capacity on dashboards scoped to each role, and review call history and CDRs in detailed reports.
Cloud Fax
Send and receive faxes digitally with fax to email and email to fax, without fax machines, and keep document workflows moving across locations.
Voicemail
Never miss an important call. Callers leave voice messages when employees are unavailable, and voicemail to email puts every message in the inbox.
Add-on modules
Build a more connected hosted business phone system
Start with the phones and add the rest as teams ask. Every module inherits your portal, access rules, and per-tenant reporting.
Connectivity
SIP Trunking
Bring your own carriers and assign each gateway and SIP trunk to the tenants that may use it, with no additional telephony hardware.
Messaging
SMS & MMS
One-to-one business texting on the number assigned to each extension. Users send and receive SMS and MMS from their own number through the HoduConnect mobile app, the extension portal, or the Hodu Chrome extension.
Queues
Queue Pro
Skills-based routing, sticky agent, break in and out, queue callback, and session-wise reports for teams that answer customers all day.
Records
Voice Transcription
Convert recorded calls into searchable transcripts for compliance and quality review.
Resellers
Reseller Module
Let partners sell and bill hosted phone service to their own customers, under their brand or yours, on your platform. Each reseller sees only its own tenants and tariffs.
Endpoints
Webphone
Browser-based calling and a Chrome extension for any tenant’s users, with nothing to install.
Branding
HoduConnect Under Your Brand
Put your name on HoduConnect, the HoduPBX mobile app for iOS and Android, so tenants use your app on every phone.
Included as standard
Least Cost Routing (LCR)
Every call takes the cheapest route that is up. LCR is part of the core platform, alongside auto provisioning and integrated billing.
Deployment choices
Shape the hosted IP PBX solution around how you operate
Where HoduPBX runs, how you operate it, and how tenants are billed are three separate choices. Pick the combination that fits your infrastructure today; none of them is irreversible once you are live.
Any combination, one platform
Every deployment choice works with every operating model and billing choice.
Tell us how you deliver voice today and we’ll walk through the setup that fits your sites and tenants.
Integrations
Connects to the CRM, directory, and carriers you already run
Hosted should not mean starting over on integrations. HoduPBX connects to Zoho, payment gateways, SIP carriers, and sign-in providers through documented interfaces, per tenant or across the entire platform.
CRM & single sign-on
Zoho PhoneBridge plugin, plus SSO for every user
SIP trunk providers
Bring your own carriers, with LCR across several
IP phones
Auto-provisioned from phone templates
Payment gateways
Tenants pay invoices in-portal
HoduSoft suite
Calls transfer both ways with HoduCC and its In-Built CRM; broadcasts run through HoduBlast
HoduCC
HoduBlast APIs & reporting
Connect HoduPBX to your own systems
REST APIs, webhooks, CDR export, and custom Power BI reports connect HoduPBX to your own OSS/BSS and billing systems. Where a system is bespoke, the work is scoped into the engagement.
Customer proof
In their words: operators running voice on HoduSoft
From the operators and enterprises that built their voice business on HoduSoft platforms.
We've worked with HoduSoft since 2017 and it has been an incredible journey. The support team always prioritizes our needs.
We are very satisfied with the cost-efficient application and the solutions we were able to develop on it.
Two years in, it has been a fruitful relationship. The products and the innovative solutions have been excellent.
Questions you may have
Hosted IP PBX FAQs
A hosted IP PBX is a business phone system that runs on a provider’s infrastructure instead of on equipment at each customer’s office, and carries calls over IP. Phones, softphones, and mobile apps register to it over the internet. With HoduPBX, you are that provider: you run one multi-tenant instance on your own cloud, in a data center of your choice, or on-premises, and host a phone system for every customer, site, or business unit on it. You will also see it written as hosted VoIP PBX, hosted IPPBX, or IP hosted PBX; they all describe the same model.
HoduPBX runs on infrastructure you control and manages incoming and outgoing calls over IP networks. Users connect desk phones, the HoduConnect mobile app, the desktop app, or the webphone, and the platform handles call routing, extensions, IVR, queues, and recording, with each customer or site running as its own tenant. SIP trunks connect it to the public telephone network.
The terms overlap. Cloud describes where the software runs; hosted describes the service model, in which one organization runs the platform and its tenants simply use it. With HoduPBX, you run the platform on your own cloud account, in a data center of your choice, or on-premises, and host phone systems for your tenants from any of them. The same multi-tenant architecture runs in each case.
Hosted PBX solutions suit organizations that deliver or manage telephony across many sites, teams, or customers: multi-site enterprises, BPOs and contact centers, ITSPs and VoIP providers, MSPs, ISPs, and telecom operators. Each site, business unit, or customer runs as its own tenant on the shared platform.
A hosted PBX moves the single point of failure to each site’s internet link, so a site that loses its connection loses its desk phones’ path to the platform. You can plan around it: queues and IVR fail over to the destinations you set, and staff can keep working from the HoduConnect mobile app or the webphone on cellular data. We review each site’s link during scoping, before go-live.
It is a four-step engagement, not a project you run alone. We scope your sites, phones, carriers, and billing model; configure tenants, numbers, routing, and plans; test calls, phones, and failover; then go live in phases with support on hand. 24×7 technical support with a named escalation contact starts on day one.
In most cases, yes. Supported IP phones re-register to HoduPBX and are reconfigured in bulk from phone templates through auto provisioning. You also keep your SIP carriers and contracts, with several running at once under least cost routing.
It depends on the number of sites and on number porting, so timelines are set per project rather than promised up front. You move office by office or customer by customer, at your own pace, with no single cutover day, and your numbers port across from your current carrier.
Wherever you run HoduPBX: your own cloud account in the region you choose, a data center of your choice, or on-premises where residency or security requires. Call records and recordings stay on infrastructure you control. Residency is where data sits; sovereignty is whose laws apply, so plan for both when you choose where to run it.
HoduPBX is built on ISO 27001:2022 and ISO 9001:2015 frameworks, with encrypted signaling, media, and stored recordings, role-based access with tenant isolation, an audit trail of admin changes, Single Sign-On over SAML 2.0 / OIDC, and STIR/SHAKEN against caller ID spoofing. A security pack is available for vendor assessment. These controls support your compliance program; they do not replace it.
A single deployment supports up to 50,000 extensions across its tenants. Concurrent call capacity depends on codec mix, transcoding, and recording, so it is sized against your measured busy-hour traffic rather than quoted as one number.
Yes. Service providers run HoduPBX on their own cloud, in a data center, or on-premises as a multi-tenant platform, with the reseller module, rate plans and bill plans, prepaid and postpaid billing, auto provisioning, and their brand on every portal and app. Partners can start through the HoduSoft partner program.
Yes. HoduPBX integrates with Zoho through the Zoho PhoneBridge plugin on the Zoho Marketplace, and Single Sign-On works with Microsoft (Azure AD) and Google accounts over SAML 2.0 / OIDC. Teams that also run HoduCC get its In-Built CRM, with calls transferring both ways. Other integrations are scoped into the engagement through REST APIs and webhooks.
When a site has unreliable internet or depends on specialized analog equipment, reaching a hosted instance over the internet is not the best path, and an on-premises HoduPBX at that location suits it better. And if your current PBX already does the job and has years of support left, there is no urgency to move.
Host every tenant on infrastructure you control.
Whether you are retiring an aging PBX, opening a new site, or launching hosted voice for your own customers, the first call is a working session on your setup: sites, extensions, carriers, and where HoduPBX should run.