Fuse Automation with Innovation to Inspire a Deeper Connect
Surpass Expectations with Intelligent Calling Processes
Combine automation sensibly with innovation to streamline call center operations with
our award-winning dialers and advanced call support tools.
Unleashing the Unrivaled Strength of HoduCC
Enhance Customer Experience with Intuitive Phone Support
Drive better productivity, operational efficiency, and customer experience by adopting smart workflows that keep your customer service agents and customers happy alike. Push boundaries by connecting all the dots in calling processes through cutting-edge dialers, IVR, robust real time reporting metrics, and various other advanced call center features. Enable real-time decision-making with immediate updates to acknowledge and exchange information as it happens.
Highlights – Call Center Software
Let the dialer place calls for agents. An excellent tool for outbound call centers, HoduSoft’s outbound call center software efficiently places calls to the customers so that agents can focus on improving customer satisfaction rates.
Review customer data with our call center’s preview dialer before communicating with the clients. Preview dialer displays the customer information that assists in boosting customer interactions delivering improved customer experience.
An advanced voice connectivity product, that assures the best quality voice experience and reliable services. Call recording helps in measuring agents' performance and the quality of phone support they are providing to the customers.
Monitor and analyze agent performance to boost productivity. HoduSoft’s call center software comes with call analytics and a real time reporting feature that offers various custom reports.
Want to handle a large volume of outbound calls effectively? HoduSoft has exclusively designed the outbound call center software for businesses that need to manage a large volume of outbound calls on a daily basis.
Ensemble Remote Call Center Software Features
AmpliTech: Supercharging Software with Add-On Modules
An add-on module in HoduCC for empowering supervisors to monitor the performance of customer service representatives through an in-built form builder that can be customized based on different campaigns and performance criteria.
Custom SMS integration is also available upon your request. Just let us know your preferred SMS service providers.
Opt for HoduCC to embrace redundant channels of communication for captivating as many interactions.
Augment accuracy and promote productivity through the Salesforce CRM integration with HoduCC!
HoduCC Call Center Software is the expert solution to empower customer services or boost agents’ productivity.
Easily track, prioritize, and resolve customer support interactions through the Zendesk CRM integration with HoduCC!
Make collaboration easier for remote teams, monitor agent performances, and more by integrating Freshdesk.
HoduCC- One of The Best Call Center Software for You
Further dreams by fueling ambitions with automation and creative solutions to take everyone ahead
Nice guys, reliable software, reliable customization services, good support services.
The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.
Overall experience has been good. We have been using it from last a year now and so far experience is fine.
Frequently asked questions
Everything you need to know about HoduCC call center Software. Can’t find the answers you’re looking for?
- Facebook – Post/Comments and Messenger requests
- Instagram – Post/Comments requests
- Twitter – Direct Message requests
- WhatsApp – Inbound chat requests from customers to WhatsApp Business Account and Agent can send one-to-one Outbound WhatsApp to customer based on the pre-approved template(s) from WhatsApp
- Telegram – One-to-one chat requests