Healthcare Communication Made Simpler, Faster, and More Human
Deliver frictionless, empathetic, and continuous patient journeys across Voice, WhatsApp, SMS, and WebChat. HoduCC bridges the gap between your clinical systems and patient conversations through a secure omnichannel healthcare contact center platform that optimizes scheduling, slashes wait times, and guarantees global data residency compliance.
From Crisis to Care
Differentiate From The Competition
Automated Wellness Calls
Voice/SMS Appointment Reminders
Patient Support Routing
Custom Branding
Healthcare Use-Case Scenario
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1
Smart Call Routing
AI detects intent & urgency, prioritizes emergency cases, and directs calls to the right department.
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2
Auto/Manual Assignment with AI Optimization
Routes to Appointment Scheduling, Insurance & Billing Queries, General Patient Inquiries, or Emergency Services.
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3
AI-Powered Support
AI chatbot for FAQs, faster response times, sentiment analysis, proactive care & follow-ups, data security & compliance, predictive analytics.
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4
Seamless Patient Experience
Call queuing, secure messaging, patient outreach, emergency handling, patient data integration, and improved personalization.
Get A Demo With Your Own Data
See the platform in action with your own data and answer the questions you have.
Happy Customers, Happy Us! You're in good company
We've been working with HoduSoft since 2017, and it has been an incredible journey. A big thank you to the support team for always prioritizing our needs and helping us at a moment's notice. We truly appreciate every one of you.
On behalf of Telnorm, I want to express our gratitude to the HoduSoft team for all your support, trust, and opportunity to test your platform and develop applications. We are very satisfied with the cost-efficient application and cost-efficient solutions.
I am very happy that we are connected with HoduSoft. It's been a fruitful relationship over the past two years. Thank you for the amazing products and innovative solutions. My experience with HoduSoft is nothing less than awesome.
Your Patients Are Waiting. Let's Shorten That Wait
From patient access and appointment scheduling to telehealth support and care coordination, HoduCC helps healthcare organizations deliver exceptional patient experiences while improving operational performance.
Frequently Asked Questions
Yes, HoduCC supports HIPAA-ready architecture with role-based access controls, encrypted communications, and secure call recording to help protect patient health information.
A platform purpose-built to manage patient calls, appointments, and support across channels.
Yes, HoduCC integrates with popular EHR/EMR and CRM systems so agents can view patient records and history directly from the agent console.
HoduCC routes appointment-related calls to the right team, supports automated voice/SMS reminders, and lets staff manage bookings without switching systems.
Yes, HoduCC supports multi-language IVR and agent scripting so patients can be served in their preferred language.
Intelligent routing, self-service IVR, and real-time patient insights reduce wait times and first-call resolution issues, leading to a smoother patient experience.
Yes, AI-based intent detection prioritizes and routes emergency calls to the right department immediately.
Yes, HoduCC is a cloud-based contact center solution for healthcare services that eliminates infrastructure costs, making it affordable and scalable for clinics.