HoduSoft Ready to Shine at IT EXPO 2024: Showcasing its Powerful Communication Solutions
Over the past few years, the communication landscape has undergone major transformations, driven by advanced technologies, changing customer expectations, and an increase in digital platforms. It is important to choose the right strategy and technology options to navigate the changing communication landscape.
IT EXPO is one such event that brings communications and technology professionals together across the entire ecosystem. It helps businesses in making the right technology decisions to produce better business outcomes. Among various technology professionals, HoduSoft is poised to make a lasting impression at this upcoming IT EXPO by showcasing its groundbreaking offerings.
As businesses these days look for comprehensive and innovative solutions for streamlined communication and effective customer engagement, HoduSoft’s participation in IT EXPO can be a game changer. Attendees, especially ISPs, MSPs, ITSPs, and Hosted Service Providers will get to experience the cutting-edge communication Solutions offered by HoduSoft.
Let’s explore the key highlights of HoduSoft in this event for businesses looking to enhance their business operations.
HoduCC-Omnichannel CX Suite
Today’s customers expect seamless, personalized, and consistent experiences across various communication channels. HoduCC Omnichannel CX suite is one of the flagship products of HoduSoft that meets the evolving demands of today’s businesses as well as customers. It ensures consistent interactions and seamless customer engagement, no matter the channel (voice, video, chat, email, SMS, or social media). Besides, it comes equipped with various advanced features like-
- Multi-Tenant
- Real-Time Analytics and Reports
- In-Built Ticketing System
- Advanced Dialers
- AI Chat Bot
- WhatsApp Bot
- WhatsApp Broadcasting
- SMS Broadcasting
- Voice Transcript
- Quality Analysis
- Built-In Mini CRM
- Social Media Integration
- Single Sign-On (SSO) integration
- Report Analytics
All these features are designed to help businesses redefine their customer experience strategy. The best thing about HoduCC is that it allows businesses to choose the modules as per their specific business needs and pay only for what they need.
HoduPBX- IP PBX Software
Empowering Businesses with IP PBX Excellence, HoduSoft’s another flagship product- HoduPBX is a robust IP PBX software. It is crafted carefully to meet the modern communication needs of businesses of all sizes. HoduPBX is a flexible and feature-rich solution that not only improves internal and external communication but also enhances customer experience. Some of the advanced features of HoduPBX include-
- Multi-Tenant
- Least Cost Routing
- Reseller Module
- Prepaid and Postpaid Billing
- Payment Gateway Integration
- Auto-Provisioning
- Multilingual and Multi-Currency
- Queue Pro
- Stir/Shaken
- Real-Time Analytics
All these advanced features not only enhance collaboration within organizations but also improve overall communication efficiency. Moreover, HoduPBX ensures utmost scalability which means it can be scaled easily as business grows, eliminating the need to invest in new equipment or adding extra phone lines.
Additionally, it can be customized easily, allowing businesses to add or remove features as per their particular business requirements. On the whole, with HoduPBX, businesses can optimize their phone systems for maximum efficiency.
Both HoduCC Omnichannel CX Suite and HoduPBX- IP PBX Software are designed by HoduSoft specifically to assist businesses in meeting their communication needs and increase overall productivity.
HoduSoft at IT EXPO
As HoduSoft prepares to exhibit its cutting-edge communication solutions at the IT EXPO, attendees can expect a firsthand look at the power-packed capabilities of HoduCC omnichannel CX Suite and HoduPBX. The team of experts will provide live demonstrations of both products, allowing attendees to experience the seamless integration and robust functionalities that these solutions bring to the table.
In addition to live demonstrations, HoduSoft’s experts will share insights on the future of communication solutions. They will be discussing the evolving landscape of call and contact centers, the significance of omnichannel experiences, and the role of IP PBX in shaping the future of business communication.
Besides, IT EXPO provides a unique opportunity for networking with peers, industry leaders, and potential business partners. HoduSoft team will be available for networking sessions, offering personalized discussions on how HoduCC CX Suite and HoduPBX can be customized to meet the specific needs of businesses across industries.
About IT EXPO 2024
ITEXPO is an annual technology conference and exhibition that brings together experts and professionals from different sectors of the information technology industry. This year, the event will be taking place from the 13th to 15th February in Fort Lauderdale, Florida. The event mainly focuses on showcasing the latest innovations, products, and services in areas such as Telecommunications, Cybersecurity, Unified Communications, Cloud Computing, Artificial Intelligence, and more.
Closing Thoughts
As businesses navigate the evolving landscape of customer engagement and internal collaboration, the end-to-end communication solutions offered by HoduSoft provide a comprehensive and future-proof approach. With the intent to assist businesses in improving efficiency, flexibility, and customer-centricity in the digital age, HoduSoft is looking forward to providing insightful and firsthand experience of its flagship products- HoduCC Omnichannel CX Suite and HoduPBX.
