HoduBS
SIMPLYCAST VOICE AND MESSAGES
Voice and SMS Broadcasting Software
HoduSoft’s Voice & SMS Broadcasting Software is an advanced automated software which is sleeved with state-of-the-art features and thus, best suited for small to big sized enterprises. The Voice & SMS Broadcasting Software is easy to use and integrate.
Through digital voice messaging software, you can save your company’s 30% -70% cost compared to hiring voice agents. Voice & SMS Broadcasting Software is an ideal way to reach out to people residing at remote places. One can upload his/her own voice recording and schedule a voice broadcast.
The multi tenant version can be used to provide the Voice & SMS broadcasting services to your clients.
Key Features
- Multi-tenant Support
- Multilingual Support
- Trunk/Gateway Management
- Easy to Configure Call Routing
- Campaign Management
- Lead Management
- Job Scheduler
- Week Off Mode
- Holiday Mode
- Multi Level Interactive Voice Response (IVR)
- Answering Machine Detection
- Call Broadcast
- SMS Broadcast
- Tenantwise SMS Balance
- Tenantwise Call Minutes
- Call Route to
- Playback
- IVR
- External number
- DNC Control
- Real Time Dashboard
- Real Time Call Status
- Real Time Campaign Monitor
- Real Time Reports
- Standard Reports
- Inbuilt Security Module
IVR Survey
IVR Survey is an Audio-based survey that is generally used in the Contact Centers. There are two types of IVR survey in HoduCC:
(1) Manual Survey: Once regular communication between the customer & agent is over, the agent can transfer the call to IVR Survey. IVR Survey provides a set of survey questions to the customer and the customer needs to share his/her response through DTMF.
(2) Automated Survey: HoduCC’s Survey Module will dial a customer’s number & broadcast the recorded Survey IVR, once connected. The customer needs to share his/her response through DTMF.
The Admin can check the survey summary of relevant surveys from the Survey Dashboard & Survey Report sections.
Industry Verticals
- Marketing
- Banking & Financial Services
- Education
- Healthcare
- Telecom
- Travel & Tourism
- Retail
- Government
- Political Campaigns
- Security
- Emergency Services
- Transportation
Why To Buy HoduBS?
- Based on FreeSWITCH which is highly scalable, reliable, redundant and secure
- Gives an enterprise scalability
- Offers effective call management process
- Helps boost sales
- Helps generate more leads
- Manage 1000+ concurrent calls on a single server
- Track all calls
- User friendly and attractive GUI
- Product customization
- Third party integration
Highly scalable, enables you to broadcast minimum 1000 concurrent voice broadcast at one click, with Multilingual support to improve customer retention and satisfaction.
