StreamlineAccess Management with
Single Sign-On (SSO)
Enjoy effortless access management with HoduCC’s Single Sign-On (SSO) feature. Eliminate the hassle of remembering multiple passwords & navigating through various login portals.
What is Single Sign-On (SSO)?
SSO (Single Sign-On) is an authentication process that allows users to access multiple applications and systems with a single login. By utilizing this feature, users no longer need to remember separate usernames and passwords for each application, as they only need to authenticate once with a central identity provider, which allows them to access all the connected systems or applications they are authorized to access.
How Does Single Sign-On (SSO) Work?
HoduCC’s Single Sign-On (SSO) feature enhances user experience and security by allowing users to access the platform with a single set of login credentials.
With SSO, users can log in to HoduCC using their existing credentials from a central identity provider (IDP), such as Microsoft and Google accounts. This eliminates the need to remember multiple sets of usernames and passwords for different applications.
Centralized authentication strengthens security
Users authenticate once via the identity provider to access HoduCC
Reduces risk of password related breaches
Helps prevent phishing and password reuse
Key Benefits of SSO in HoduCC Omnichannel CX Suite
Improved Security
By centralizing authentication, you can improve your cybersecurity strength level. By eliminating multiple passwords, SSO reduces the risk of password-related vulnerabilities and unauthorized access.
Better Productivity
Allow your team to focus on what matters most - serving your customers. With HoduCC's streamlined access, agents can switch between different tools quickly without interruptions, boosting productivity and efficiency.
Increased Efficiency
Since SSO eliminates the need for users to remember multiple passwords, it helps save a lot of time and reduces frustration, leading to increased efficiency.
Centralized Management
Administrators can easily manage user access and permissions from a central location, simplifying user provisioning and de-provisioning processes.
Enhanced User Experience
With a simplified login process for agents and administrators, SSO helps save a lot of time and reduce dissatisfaction among users.
Get Started with A Smarter Way ofLogging in with HoduCC’s SSO Feature
Take your team’s productivity and efficiency to the next level with seamless authentication. Contact us today to learn more about implementing Single Sign-On for improved access management and enhanced security.
Frequently Asked Questions
Everything you need to know about our product and Software. Can’t find the answers you’re looking for?
SSO allows the contact center team to manage access to multiple applications with asingle set of credentials. This simplifies the login process, improves security, and enhances the overall user experience.
Yes, SSO solutions enable seamless access regardless of the device (such as desktops, laptops, mobile devices) and operating system (such as Windows, iOS, Android).
By centralizing authentication, SSO reduces the risk of password-related security breaches such as phishing attacks.
Yes, SSO can be customized to meet the specific security and access control requirements of contact centers.
Yes, the users need not be technically inclined to use SSO. With a simplified login process, SSO eliminates the need to remember multiple sets of credentials. Once authenticated, users can seamlessly access all authorized applications with a single login.