Who should attend?
1. Call / Contact Center Owners & Managers
3. Internet Telephony Service Providers (ITSP’s)
4. Internet Service Providers (ISP’s)
5. System Integrators / Resellers
7. Unified Communication IT consultants
Attendees will learn:
1. Challenges with WFH
2. Increasing the productivity of Remote Agents
3. How does it offer better customer interaction and experience while offering customer services?
4. Analysing the Reports & Analytics to make the right decision
5. How to increase customer satisfaction with WFH features?