Designing
Competitive
Customer Experiences in Insurance
Meet Our Panelists
Mr. Vasant Gohil
Business Development (Southern & West Africa) Hodusoft
Dr. Ruth B. Ncube
Chief ExecutiveTerri Technologies Pvt. Ltd.
What's covered? (Challenges addressed)
Increased Competition & Changing Customer Needs
Operational Efficiency
High Call Volume & Wait time
Agent Burnout & Attrition
Quality Assurance & Monitoring
Data Security & Compliance
Webinar Highlights:Why You Can't-Miss This
- Business Revenue Growth with UC Solutions Tailored for the Insurance Industry
- Top Insurance Industry Contact Center Roadblocks
- Increased Competition and Changing Customer Needs
- Maintaining Operational Efficiency
- High Call Volume & Wait time
- Agent Burnout & Attrition
- Inefficient Quality Assurance & Monitoring
- Data Security & Compliance
- Industry Trends
Who Should Attend?
Whether you are an Insurance Executive, Chief Executive Officer (CEO), Chief Technology Officer (CTO), Customer Experience Officer (CXO), Contact Center Supervisor, Product Manager, or Business Development Professional, join this exclusive webinar to learn:
- Innovative Strategies and technologies to optimize your contact center operations.
- Proven techniques to increase sales and retention rates.
- Best practices to deliver exceptional customer service and satisfaction.
- Success stories from leading insurance companies.