Hodusoft

SALES & MARKETING

CUSTOMER SUCCESS EXECUTIVE / ACCOUNT EXECUTIVE


Ahmedabad , 02 Position
Experience: 1-2 years
Qualification: Any Technical Graduate or Masters Graduate

Responsibilities:
  • Establish clear client retention goals
  • process milestones for the clients and employees to work towards
  • assist customers with setting up and navigating programs
  • promote the value of the product/solution
  • upsell/cross sell services and solutions with the brand image
  • promote value through customer experience
  • assist in creating training courses and educational materials
  • review customer complaints and concerns and seek to improve the customer experience.

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