WhatsApp Broadcasting
Using HoduBlast’s WhatsApp Broadcast add-on feature, businesses can reach and engage with their customers on a personal level. It allows sending messages to multiple contacts at the same time with just a few clicks. This feature is ideal for businesses that need to send pre-approved WhatsApp message templates for important updates, notifications, promotions, and more to large groups of customers.
Just schedule a job using IVR survey prompts or templates and the IVR survey will play automatically as soon as the customer picks up the call.
Save time and delight your customers with a more personalized communication approach. You can categorize your contacts into different groups and send targeted messages to each group to ensure your customers receive information that is relevant to them.
Easily manage WhatsApp campaigns by creating a WhatsApp campaign, selecting a customer group, adding a description, selecting a channel provider, and configuring WhatsApp template.
Benefits
Improved mass messaging functionality
Better customer targeting through segmented group messages
Increased response rates
Enhanced customer engagement and loyalty through personalized communications
Improved communication efficiency