HoduCC - contact center software

Gartner’s GetApp Ranks HoduCC #1 Category Leaders in Predictive Dialer

Gartner’s GetApp Ranks HoduCC #1 Category Leaders in Predictive Dialer   HoduSoft, a leading unified communications software maker, today announced that their Call & Contact Center Software, HoduCC has been ranked as the No. 1 Predictive Dialer Software in GetApp’s Category Leader list, published by Gartner Digital Markets Report. HoduCC is an advanced, next-generation call …

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Call Center Software

HoduSoft brings HoduCC for Call Centers during COVID-19 pandemic

HoduSoft brings HoduCC for Call Centers during COVID-19 pandemic   The coronavirus outbreak has shaken the performance and growth rate of all sorts of businesses. Businesses are permitting their employees to work from remote locations to maintain the efficiency and growth rate of the company. They are searching for tools and software that can assist …

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Contact Center Software

Tips on Satisfying Customers with First Call Resolution

Tips on Satisfying Customers with First Contact Resolution For call/contact centers it is important to satisfy calling customers and that too on the first call itself. First Contact Resolution (FCR) is an important IT support metric that includes best practices and strategies for better customer service. It is simply the percentage of incoming calls or …

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Call Center Software Integration

3 Reasons Call Center Software Integration Is a Must for All Industry Segments in 2019

3 Reasons Call Center Software Integration Is a Must for All Industry Segments in 2019 Communications today is not plain voice-based outgoing or incoming calls. It covers the entire gamut ranging from voice calls to video calls, email, voicemail, fax, text and social media posts. If industry segments like travel, healthcare, financial sector, insurance, manufacturing, …

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HoduSoft Clientele Becomes Large with Anchor Insurance Nigeria

HODUSOFT’S CLIENTELE BECOMES LARGER WITH ANCHOR INSURACE – A LEADING INSURANCE COMPANY IN NIGERIA

HODUSOFT’S CLIENTELE BECOMES LARGER WITH ANCHOR INSURANCE – A LEADING INSURANCE COMPANY IN NIGERIA When it comes to meet the robust business communication requirements, the global enterprises or MNCs put trust in us. At HoduSoft, we have set many milestones while serving our esteemed global clientele with premium-quality, readymade VoIP communication software. Recently, the company …

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HoduSoft in Call and Contact Center Expo

HoduSoft is glad to announce its Participation in Call & Contact Centre Expo, London, UK

HoduSoft in Call & Contact Center Expo in London, UK 2019 HoduSoft Pvt. Ltd., located in the heart of Ahmedabad city, in India, serves best-in-class VoIP Software all over the world. Being one of the leading business communication software providers, the company offers communication software that is robust, flexible, and advanced yet affordable. Recently, HoduSoft …

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Omnichannel Contact Center Software

HODUSOFT’S CLIENTELE BECOMES LARGER WITH INFINITY TRANSOFT SOLUTION

HODUSOFT’S CLIENTELE BECOMES LARGER WITH INFINITY TRANSOFT SOLUTION When it comes to meet the robust business communication requirements, the global enterprises or MNCs put trust in us. At HoduSoft, we have set many milestones while serving our esteemed global clientele with premium-quality, readymade VoIP communication software. Recently, the company has provided ready-to-use call center software …

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Top 3 Areas of Small Businesses Benefited From HoduCC, Call Center Software

Top 3 Areas of Small Businesses Benefited From HoduCC, Call Center Software Small businesses used to have big dreams and fewer resources compared to the competitors. For example, the manpower in the small business is less than the big or established companies. Thus, it is important that the small businesses invest in the right direction …

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