- May 30, 2017 Importance of Softswitch in VoIP BusinessAs per the recent VOIP growth report by Zion Research, the value of the VOIP services market is...
- May 19, 2017 How IP PBX System Enhance Your Mobile Workforce?Communication plays a vital role in digital strategy in order to have appropriate business processes to offer an...
- May 5, 2017 9 Tips to Improve First Call Resolution using HoduCCWith increasing means of communication (read chat, email, text and social media) First Call Resolution is soon becoming...
- April 21, 2017 Top 5 Tips to improve your customer experience in Call CenterAn effective call center is a key ingredient for any business no matter what industry vertical it belongs...
- April 4, 2017 How Healthcare Industry Can Get Benefited With Multi-tenant IP PBX Software?The healthcare industry needs a robust yet swift communication system to ensure that its different units are working...
- March 15, 2017 Why IP PBX Is A Boon for Business?For quite a long time now, PBX manufacturers have been moving towards the IP (Internet Protocol) communications. They...
- March 7, 2017 Why HoduCC Is The Best Call Center Software In The Market?For any business “Customer Experience” is the most important ingredient because a happy customer will give you more...
- February 17, 2017 Different Industry Verticals Benefited Implementing Customer Support Business ModelDifferent Industry Verticals Benefited Implementing Customer Support Business Model Customer service is often the most underrated in any...
- February 10, 2017 Why Your Call Center Software Must Have Predictive Dialer?Call center or contact center is a tricky business. Sometimes, it becomes difficult to gauge the actual Returns...
- February 2, 2017 Top 5 Reasons of Popularity of SIP TrunkingBusinesses are adopting IP PBX Solution in ever increasing way. As per the collected survey statistics more and...
