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PLATFORM FEATURES

  • Dashboard
  1.  Call
  2.  System
  3.  Platform
  • Role Management
  • User Management
  • Vendor Management
  • DID Management
  • Gateway/Trunk Management
  • Tenant wise Phone Book
  • Tenant wise Speed Dialing Configuration
  • Tenant wise Blacklist & Whitelist
  • Tenant wise Recording Feature
  • Tenant wise Music on Hold (MOH) Configuration
  • Easy to Configure Routing Rules
  • Time Conditions based Inbound Call Routing
  • Video Calling Support (H264, VP8)
  • Advanced ACD with Recording Option
  • Playback Extensions
  • Audio Conference
  • Multi Level Interactive Voice Response (IVR)
  • Fax
  • Ring Groups
  • Paging
  • Direct Inward System Access (DISA)
  • Voicemail
  • CDR
  • Powerful Reporting
  • Holiday/Week Off Mode
  • User wise Time Zone
  • Multi User Login
  • Missed Call Notification

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