HoduSoft is glad to announce its Participation in Convergence India 2019, held in New Delhi HoduSoft Pvt. Ltd., located in the heart of Ahmedabad city, in India, serves best-in-class VoIP Software all over the world. Being one of the leading business communication software providers, the company offers communication software that is robust, flexible, advanced yet …
The Benefits of Virtualized or Hosted Video Conferencing Solutions Video chats and conferencing are fast replacing audio as the preferred means of communication and collaboration. Video conferencing has become easier with the availability of OTT services and WebRTC. Enterprises and even contact centers routinely implement video into their communication but a dedicated system comes with …
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How You Can Deliver Great Customer Experience With Smart Automatic Call Distributor If contact center software is at the heart of call center operations then ACD is the core of the software. ACD or Automatic Call Distribution feature gives a fine experience to the customers in addition to optimizing agent usage. It lets customers connect …
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