Different Industry Verticals Benefited Implementing Customer Support Business Model Customer service is often the most underrated in any company. However, the last few months have changed everything that we thought was normal. A great customer support has become a cornerstone for success.  In today’s time, the companies adopting call center customer support openly are maximizing …

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Why Your Call Center Software Must Have Predictive Dialer? Call center or contact center is a tricky business. Sometimes, it becomes difficult to gauge the actual Returns over Investment. The reason is the revenue of any call center is dependent on the time spent by an agent with a live prospect. This call can be …

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